When setting up Response Groups in Lync, you might want your callers to hear ringing rather than some sort of hold music (either the default provided by MS or custom). I've seen people looking for a solution in the forums without much success.
What I did in this situation was to download a .WAV file of a ringtone (known as "ringback" in telephony lingo) and set that as the hold music for the hunt group. Lync will play back the file continuously, so an audio sample of a single ring will suffice. The ringtone I downloaded had no pause in it, which meant the caller would hear a constant ring without a pause. That was fixed by inserting a silent stretch into the .WAV file. Remember to save it as an 8 or 16 kHz, mono 16-bit WAV file. Here's a sample for North America (right-click and Save-As for best results).
File this under "So-simple-and-why-didn't-I-think-of-that".
Rabu, 29 Juni 2011
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Configuring Ringback in Lync Response Groups
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Juni 29, 2011
Configuring Ringback in Lync Response Groups - In the past, when I started to start blogging, many thoughts disturbed me. I want to have a blog with a nice and interesting look. I am constantly looking for basic tutorials from some web and blogs on the internet. And thankfully, one by one I started to do it, and of course have to go through some confusion process first, but the most important of a blog that is content, yes on the blog Innaz Review we will discuss a lot of information about gadgets that are very in need by you, now we will discuss first about Configuring Ringback in Lync Response Groups please refer to the information we will convey until completion:
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